SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dealedea (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dealedeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came as promised in 2 weeks) all qualitatively packed, selfies works perfectly, in the kit there was a battery Recommend
Parcel: Received quickly, packing is intact, not opened. Product: corresponds to the description, the quality is worthy of respect. Impression: I'm happy, I recommend the store Thank: manufacturer, seller, Russian Post
It does its work and the materials are of good quality, the base lacks firmness but it is OK for the price. It's light and compact.
The goods received, the button does not work, NADA will buy a new battery, maybe the reason for it... and so all the hood...
OK OK
Delivered on time. Track tracked. Packed securely. Description corresponds. The battery is included. With the phone connected quickly, without problems. Thank you.
Nice stick. Recommend.
Заказала 6шт, одна работает идеально,остальные проверим позже подключилась к андроид с первого раза... Довольна
Shipping fast write only one product is
Fast delivery, perfect merchandise, perfect dialogue, the store is 100% recommended, what more if it's not that everything is impeccable thank you.
палка хорошая, батарейка пришла не рабочая, пришлось менять, продавец отличный.
Producto tal como lo describe el vendedor, buena calidad-precio, sincronizado con el móvil en segundos, recibido en 10 días desde la fecha del pedido. Vendedor y producto recomendados.
Thank the store, Selfi Stick received a quick. The battery is in stock, did not immediately understand how to connect, now everything works. I do not know for what the corkscrew with the nut can who figured out tell.
Просто вау! Классная! Все что нужно, как палка, как штатив. Есть пульт дистанционного управления. Батарейки уже были вставлены. С айфоном быстро сконектились. Работает Отлично. Восторг!
Came the parcel in a few weeks, took in the five. Everything is wonderful! Only my phone did not fit the stick. I checked on another phone everything works. It is adjustable easily, there is an instruction, on the angl. Yes. It is very convenient when you need to make a collective photo.
Selfie stick came. Quality is good. Spinning at 360. It's getting quiet.
Very happy with product, fast shipping and packaged well.
I was surprised for good. I haven't used the remote yet, but I think it'll work. The maximum length is 65 cm, it is very light and compact. I like it very much.
Замовляв stick селфі finish taka kindness all Garno працює salesman спілкується came to the Lviv for two тижні all Garno packing I recommend before shopping Dania shop.
Ordered 11.11 delivery in Kharkov 9 days. A wonderful self-stick-tripod. The button is complete with a battery. The only one can be short. She came to me.