SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dealedea (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dealedeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got the order. Everything is OK. Thank you.
It was a very nice watch, Nice color and was made very well.
I got a little dented the box since it's not a very rigid box, but the bracelet came in super good, now I put it loaded, since it comes with no battery and the first charge should be about 2 hours
perfect, A-1 reliable store, happy to buy from, will buy moore items in future-take care, thanks
<2en> I will make use and feedback that looks nice
super price for this item. very comfortable to wear on hand
The goods arrived during. Packaging whole, hours work, store recommend
Delivered quickly, it was called equally search to conecten but works finally qt fine.
Very fast shipping to Chile, like never, the box if it came a little crushed. Now we have to wait for him to load and turn on.
Very good Bought 2 only 1 missing travinha of puseira… Not taxed ..
muy buen producto se puede escuchar música y se puede llamar y ver mensajes
-You can make and receive calls Put custom photos as wallpaper Everything you heard on the phone will be heard on the clock, everything. -Very good Audio. -You can't read the entire notifications even though the screen is large
Fast and efficient shipping Colombia, 21 days for delivery and arrived perfect. Thank you
Arrived very fast 14 days only, the watch is very beautiful, really promises which says, all functions work straight. noticed that when using the watch with the Bluetooth connected to cell battery will though very fast, especially if you link and Receive the watch, is lasts less than a day. Use only with the clock functions it has lasted a little. My impressions of watch that is excellent for money, a great gift to give to someone.
I'm very satisfied. Thank you. Capek Jan.
I arrive, the product, is equal to the image, I'm using it and it meets expectations, the shipment told us to delay, however he arrived in 20 days, very compliments
Excellent arrived in 33 days, for now works very well
Nice, very good watch. Can actually make and Recieve calls. Sound quality is good on calls. Don't think the step count is accurate tho. It says I did 19500 steps today, but I don't think I did that much walking. I'm a delivery man, I drive all day. I start driving at 8800 steps and at the next stop its at 9400. But I didn't buy it for the step count. Mainly I wanted the call and text notifying. That part works great. Overall happy.
The explanations are all true only the battery is going a little bit from time to time can be spoken blood pressure pulse and the oxygen in the blood accurately measure the call you can answer... Very convenient according to the price
The watch is wonderful, everything is fine. With the application wear fit 2.0 does not connect. With version 1, just wear fit normally everything works. For your money just fire, I recommend! The contrast of the screen is excellent, you can see it well in the light.